Customer Service - DUEBEL ELECTRONIC

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Service support

Based on customer needs, serving customers, providing customers with quality products and excellent service is our unremitting pursuit.

Technical service center

The company's technical service center is composed of a professional technical service team to provide customers with efficient and high-quality pre-sales and after-sales services.

Provide technical advice on the full range of Dibor Electric products, including:

Product selection, providing product consultation and product selection services for customers;

The solution provides professional system solutions according to the customer's situation;

Technical exchange guidance, through technical exchanges, to enable customers to better understand our products, as well as common questions and answers.

Service Center Hotline (010-59294290).

After-Sales service

The DUEBEL Service Center consists of a professional technical team that provides 24/7 support.

Technical guidance
Provide technical guidance for customer installation and commissioning;
Fault repair
Solve the problems that occur during transportation and use of the product;
System debugging
system products, responsible for system debugging.
Regarding the product use consultation
our company replied within 1 hour after receiving the demand.

As for the usage of the product, you can contact the customer service center by telephone or E-mail. The customer service center will arrange the engineer to remotely solve the problem by telephone, E-mail or fax. The remote mode cannot be solved. Our com

After-Sales service

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